MAKE SURE YOUR BROWSER IS UP TO DATE.  IF YOU ARE USING INTERNET EXPLORER, YOU WANT TO UPDATE TO INTERNET EXPLORER 9.  IF YOU ARE USING SAFARI, FIREFOX, OPERA, CHROME, OR SOME OTHER BROWSER, YOUR PROBLEMS CAN USUALLY BE SOLVED BY UPDATING.

There are easy to follow details about updating your browser at this link: http://support.google.com/youtube/bin/answer.py?hl=en&answer=175292

If your problem still is not resolved, please email us at terri@flip2tasty.com, with a description of your problem and we will do our best to help resolve it, when time permits.